Skip to main content
WALLEX Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. WALLEX
  2. Wallex Card Services
  3. Common Card Issues

Common Card Issues

Learn about common issues you might face and how to solve them

  • What if my card is stolen or lost?
  • What if I do not receive my card in the time frame?
  • Can I have a negative balance?
  • Issues with card payments
  • What if I didn't receive the correct amount of cash?
  • What if an ATM has swallowed my card?
  • Contactless is not working
  • How do I get a refund from a merchant?
  • Reasons why your Card can get declined.
WALLEX