Some of our Platforms' features are limited to specific business hours below, you may find all the relevant information for them. Card features are available 24/7.
Please note that features related to outgoing bank transfers are functioning during banking business hours and may be delayed on banking holidays you may view banking holidays here.
Our OTC desk services are offered on Standard business days only between 09:00-18:00 EET, and the execution of the request may take up to 4hours.
Our Automatic exchanges in our Custody platforms are fully functional between the hours of 08:00 and 00:30 EET.
Here is a short guide on how to contact our support through your app