Our trading agents are just a message away from providing you with superb, high-touch service at every step, from the initial expert consultation through to trade execution, with trade reporting and market insights.
Go to the “Messages” panel on your screen and send us your request through it.
Once we receive your trading request via message (it could be a short message consisting of your desire to buy/sell a certain amount of crypto) our trading agent will offer you a price by replying to your message based on current market rates and conditions.
At this point, you can decline, counter or accept.
The moment you accept our desk will ask for a deposit address where they can send the purchased assets, and we are obligated to deliver you the desired amount at the agreed price apiece, per a legal agreement signed during the onboarding process. We will then send the assets to the specified wallet address, along with a confirmation email to your inbox, and the trade is complete.