If you would like to request an exchange from one of your accounts, please follow the steps below to execute the exchange successfully.
Once you log in to your profile, Check the Dashboard Menu on the left side of the page. Afterward, click on Transfer, and then on Transfer Between Accounts.
Once you have entered the section, fill out all the necessary information about the transaction you wish to execute, which includes:
- The account from which you wish to exchange the amount
- The one you wish to exchange for.
- The exact amount and the currency.
The exchange is automatic and you can see the current exchange rate before you click to accept it and confirm the transaction.
If you need any further assistance, we kindly ask you to contact us and we will assist you further to process your exchange.