Proof of Identity Guidelines
Copy of your valid identification - Color copy of your government issued ID or Passport in PNG, JPEG, or PDF format
Self-photo of you, holding the provided identity document next to your face – government issued ID or Passport
Proof of address- Utility bill or Bank, credit card, or mortgage statement
- The image must be high quality, unobstructed and uncropped
- The image must show a full document page or in the case of a national ID card, both sides of the card
- Please find the detailed list of acceptable documents below:
Current valid government-issued identity card
- The document must be valid and display a clear facial picture
- The document must not be expired
- If the required information is not visible on one side of the document, a high-quality scan or a picture of both sides must be provided
Current valid passport
- Passport must be valid and display the full photo ID page with a clear facial picture of the applicant and the passport holder's signature
- All passport details must match the details as submitted in the application, including:
- First and last name of the applicant
- Date of Birth
- Passport date of issue and expiry date
- Passport number
- The Machine Readable Zone (bottom barcode) must be legible and complete
- The passport must not be expired
Proof of Address Guidelines
- The document must be in PNG, JPEG, or PDF format and must be dated within the previous three calendar months from the current date.
- The image must be high quality, unobstructed and uncropped
- The image must show a full document page
- The document must be issued in the applicant’s name and show their current residential address
Please find the detailed list of acceptable documents below:
- Document type details
- Bank, credit card, or mortgage statement (either hard copy or electronic statements are acceptable)
- The statement must be dated within the previous three calendar months
- The statement must contain the applicant’s current address and show activity (ie. customer transactions) within the last four months
- The first and last name on the document must match exactly with the information provided in the application
- The address shown on the document must match exactly with the information provided in the application
- The statement may be in the joint name of the applicant and his/her partner, but not solely in the name of his/her partner or another person.